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FAQ's

QUICK LINKS

 

THREAD+SPOKE ART
  • Who designs your t-shirts? We work with independent artists from all over the world. Each artist submits their artwork for consideration to be featured and sold on Thread+Spoke.com.
  • Do the artists get paid? Absolutely! Artists receive a flat commission for every design of theirs sold. 
  • How do I submit a design for consideration? Please visit our Artist Page to submit your design for consideration. All designs are sent through a review and approval process before being featured on the site. 
PRODUCT DETAILS
  • What kind of t-shirts do you print on? We use high quality t-shirts that are a 60% Cotton/ 40% Polyester blended material. T-shirts are made in China and printed in the USA.
  • Do your t-shirts shrink? You should experience little to no shrinking with your shirt. The blend of poly and cotton prevents the t-shirt from shrinking when compared to 100% cotton.
  • How do your t-shirts fit? Please refer to our Size Chart for sizing and measurement details. The fit is more athletic and the material has some stretch.
SHIPPING INFORMATION
  • How much does shipping cost in the U.S.Shipping costs for orders shipped within the United States start at $5.00 and vary from there depending on the shipping address. 
  • How much is International ShippingShipping outside of the U.S. (UK, Canada, EU, AUS etc.) starts at a flat $5.50 for most orders 1-2 t-shirt orders. Pricing is based on weight and will vary depending on how many t-shirts are in an order. Taxes or charges such as VAT or any other charge imposed by your shipping country such are not included in our shipping rates.
  • Where do you ship to? We ship to the domestic United States and Internationally. Shipping rates vary dependent on the destination shipping address. 
  • Do you ship to the UK or Europe? Yes :)
  • What shipping methods do you offer? Our base shipping is USPS First Class and express shipping is USPS Ground. The shipping rates vary on package weight and shipping address zip code.
RETURNS/EXCHANGES POLICY
  • What's your returns and exchanges policy? We accept returns within 30 days of the date you received the item. To be eligible for a return, your item must be unworn and in the same condition that you received it. We will accept returns and process full refunds for incorrect or defective items. 

START A RETURN

  • We recommend before ordering you refer to our Size Chart to measure for the most accurate sizing for you.
  • How do I exchange a shirt? The easiest way to exchange a t-shirt is to simply return it for a refund and choose a replacement. If you need to make other arrangements, please contact us here.